AGBs

Welcome to CRM SPY

  1. Who we are
    CRM SPY is a business-to-business service provider whose goal is to provide its competitors with a holistic CRM through competitive monitoring.
  2. What are these AGBs for?
    These terms and conditions set out the framework under which CRM Spy will provide its services to customers
  3. Motivation and goal setting
    In order to give the partner a strategic advantage over the competition, CRM Spy offers competition monitoring in the field of CRM. CRM Spy monitors existing customer actions that the competition plays out and prepares them in a structured and management-friendly manner in the form of a weekly report. CRM Spy provides the partner with a knowledge advantage that allows the partner to strategically optimize their own CRM activities. It also has the ability to make its CRM campaigns more efficient and effective and can drive market momentum.
  4. Warranty
    1. CRM Spy has no control over this and does not warrant or guarantee the success of the partner's CRM campaigns. CRM Spy has previously monitored the relationship with the partner agreed competitors and customer segments. No guarantee is given for the completeness of the reported existing customer actions.
  5. Changes and updates
    CRM Spy reserves these terms at any time for various reasons -for example Changes of laws, extension of the services etc. to adapt. Changes are valid as soon as they are published here. Users themselves are responsible for the knowledge of the most recent GTC.
  6. Account Management
    Keep your password safe: If you have been granted access to our services by CRM Spy, you must ensure that your chosen password is secure and secure. You are responsible for activities in your account caused by negligent handling of access data. If you notice unauthorized actions, please let us know immediately. Keep your data up-to-date: In connection with your registration, CRM Spy reserves the right to provide you with occasional notifications allow. Please make sure that your contact details for this purpose are always up to date.
  7. Liability and indemnity
    CRM Spy is liable for intent and gross negligence. Furthermore, CRM Spy is liable for damages resulting from a slightly negligent breach of essential contractual obligations. Essential contractual duties are obligations whose fulfillment makes the proper execution of the contract possible in the first place and whose compliance the user regularly relies on. In this case, however, CRM Spy is only liable for the predictable, contract-typical damage. Incidentally, CRM Spy is not liable for the slightly negligent violation of duties other than those mentioned. The above limitations of liability do not apply to injuries to life, body and health and fraudulently concealed defects. span>